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Pianos Express Feelings, Too

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Feedback – Piano Servicing & Products

4 Comments

  • #1 by Stephanie on October 28, 2011 - 1:13 pm

    Reply Quote

    Rich has been keeping my antique upright in tune for years. He is a conscientious gentleman, and his love of music fills our home each time he comes. Our Siamese cat, Augustus, is enthralled by his playing, and looks forward to sharing the piano bench with him at each visit.

    • #2 by bigpianoman on October 28, 2011 - 10:28 pm

      Reply Quote

      Stephanie & Bob,

      It is an honor to help with your piano service needs. I was lucky to have met you years ago by chance when you called me from an ad in the telephone book. I am glad to say, you have been my customer since, and have found that you and your family are genuinely good people. I wish you good health and the happiest of holidays and more.

  • #3 by claire on December 14, 2011 - 12:03 pm

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    I met Rich this past summer after my husband and I were relocated back to the east coast. There had been some damage done to my piano and Rich was recommended to us. Not knowing anything about him, I must admit that I was a little nervous. Upon his arrival to our home, he explained everything he needed to do. I must say, I was relieved. Because of his kindness, I found it easy to trust and like him. After the repairs and tuning were done, I found out how beautifully he plays and how he makes the piano sound the way it should. I bought a 2 tuning contract from him and yesterday he returned to do the 2nd tuning. Once again the piano was singing. I will continue to have him tune and do any repairs that may pop up. I highly recommend Rich to anyone. Oh and by the way, if you haven’t had a chance to listen to his CD Eclecticity, do so. I have and it is really great. You will hear just how talented he is.

  • #4 by bigpianoman on February 11, 2012 - 6:19 pm

    Reply Quote

    [Received by email from Jerry Gadwa and used with his permission.]

    Hi Rich,

    My name is Jerry Gadwa. I am a piano tuner technician with a shop about 50 miles west of Albany. Just wanted to say that I found your site online.

    I thought it is very well put together. But over and above all that I am a musician and just want to let you know that I very much appreciate your music.

    Hope to purchase some of your music in the future.

    God bless you. Jerry

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