Testimonials

Duplex Scaling

See what other customers have said about their experiences on our Thumbtack.com page.
Piano Rose

"I highly recommend Rich Goldberg for piano tuning or anything related to pianos or music. He knows his stuff and is a talented musician as well. Its good to see he's still going strong!!"
Dave Kraus
May 2, 2017


"Great service, fast and efficient, as well as a mellifluous sounding piano!"
Joshua Bedell
August 5, 2016


"Once again, Rich, you've made my piano sound as if it's alive, with a beautiful tone and more zing and sing. Thanks! No other tuner ever came close to what you do."
Glenn Baldwin
June 30, 2016


"We are very pleased with the service we got from Rich. He was super professional and explained everything. We do not have a new piano and he did an amazing job with it."
Grace Boren
April 25, 2016


"I met Rich for the first time yesterday when he arrived for my tuning. I used his on line scheduling site and was not happy with the dates available so I sent him an email. In a short time, he sent me an email to tell me he could come later the next day due to a cancellation.
On arrival, his pleasant demeanor and kind personality took hold. He answered any and all questions.
Another thing I require of a tuner is that they use a “hybrid” method. Anyone who has ever had their piano tuned purely by chromatic strobe or other device will know how cold and almost painful a piano can sound when tuned that way. Rich uses a hybrid method with tuning software as well as his EARS and the result is a beautiful warm, pleasing tuning.
The entire procedure was done expertly and with a lot of TLC. The experience was wonderful and I am glad that I have now found my new piano tuner hopefully for years to come."

Thew60
April 19, 2016


"Hi Rich,
Everything sounds great with the piano – thank you again!"

Nathalie
January 7, 2016


"Thank you, Rich! I was a little nervous about switching tuners but you allayed my fears. My piano is happy and I am happy!"
Kaylee Engellenner
January 5, 2016


"Rich did a wonderful job of tuning our piano. He was very thorough. He took his time to be sure the sound was just right. Rich was polite and respectful."
Dawn Jackson
January 3, 2016


"Our previous tuner retired. Rich is taking over from some of his clients and we are very pleased with his service. Prompt, courteous, professional, great job. Ed and Jane-Marie W."
Ed W.
December 11, 2015
Via Thumbtack


"Rich was prompt, courteous, knowledgable, more than capable and most of all sweet to my dog! I couldn't be happier to recommend him to anyone who needs a piano tuner."
Anne R.
December 11, 2015
Via Thumbtack


"Reliable, dependable and knowledgeable! This is the only company you will ever need!"
Stacey P.
December 9, 2015
Via Thumbtack


"Excellent professional service"
Alice Marie R.
December 5, 2015
Via Thumbtack


"The piano service was excellent. Very meticulous and purposeful. He does not stop until everything is flawless. This is the only piano service I would use."
Ken H.
November 27, 2015
Via Thumbtack


"Great service from a funny and very knowledgeable man."
Gerri D.
November 23, 2015
Via Thumbtack


"A wonderful experience for me and my piano. Courteous, prompt, and took his time with care in tuning and servicing my piano. Would highly recommend and will certainly continue to have Rich take care of my piano."
Esther S.
November 22, 2015
Via Thumbtack


"Great! Very thorough."
Laura G.
November 20, 2015
Via Thumbtack


"Rich tuned my baby grand piano which hadn't been serviced in 2 years. He was the consummate professional who took his time and paid great attention to detail. Thanks Rich, job well done!"
Bob G.
November 11, 2015
Via Thumbtack


"Mr. Goldberg is a fine tuner having the ability and experience to get an excellent result. He is extremely thorough and knowledgeable in addition to being certified across the spectrum of pianos. My instrument is a Yamaha C3."
Ann J.
November 9, 2015
Via Thumbtack


"Everything went well and I would recommend Rich Goldberg to anyone needing his services."
Ed E.
November 4, 2015
Via Thumbtack


"Rich is a true professional. Received an e-mail reminding me of our appointment and also called me to update his arrival time. His expertise and knowledge of pianos was very apparent. Will definitely use his services again!"
Susan R.
November 4, 2015
Via Thumbtack


"We have owned our Steinway since 1977. 2 years ago Rich Goldberg tuned it through a friend's recommendation. The piano now is tuned correctly; it has never sounded so amazing. The first time Rich tuned it and played a few tunes, tears came down my face because of the beauty of this amazing instrument. He is a wonderful talented person. Now my husband plays every day and he sounds amazing too. Thank you Rich, we appreciate your service."
Eileen & Joe Volpi
November 2, 2015
Via Thumbtack


"Rich did a splendid job of tuning my 50 year old Wurlitzer upright (it was not only out of tune but almost a half step flat). The service was professional and on time. Rich is friendly, witty, and kept me informed throughout the process. My only regret is that once Rich had finished tuning my piano and completed playing it for his final test I realized that the piano would never sound as good when I played it. A great experience! I can and will recommend Rich to anyone that needs a piano tuned."
Bob Murphy
October 31, 2015


"Rich came to tune my piano after my original tuner retired. He was phenomenal! He has an upbeat and pleasant personality. He is so thorough and meticulous with the tuning. He also was patient and kind to my 85 year old mom who lives with me. I will not hesitate to recommend Rich to my students in the future. He is a dedicated professional who will enrich the lives of those around him with his knowledge."
Diane Gale (a piano teacher)
Coram, NY
October 28, 2015


"Very happy with our tuning visit from Rich. He is pleasant, professional and informative. Will be using Rich again for tuning and possible repair."
Sara P.
October 28, 2015
Via Thumbtack


"A thorough and skilled professional"
Steve B.
October 28, 2015
Via Thumbtack


"Rich took over my piano tuning after 20 years with my first tuner (he moved to Florida), Rich is professional, knowledgeable, on time and I hope to continue a long relationship with him."
Dale L.
October 20, 2015
Via Thumbtack


"Well tuned piano. Rich is pleasant, on time and professional."
Karen C.
October 14, 2015
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"Our piano sounds wonderful! Rich was a very nice man and very fair with his price."
Laura P.
October 7, 2015
Via Thumbtack


"Very professional!"
Richard W.
October 3, 2015
Via Thumbtack


"Friendly, knowledgable, and kind Rich Goldberg worked quickly and efficiently on my 2 pianos. Has always done wonderful job on my pianos. I wouldn't hesitate to recommend him to anyone looking for a great professional tuner."
Lenore M.
October 2, 2015
Via Thumbtack


"Expert, experienced, knowledgeable, courteous"
obi-wan G.
September 19, 2015
Via Thumbtack


"It was an absolute pleasure to have Rich come and tune my piano up. He had no problem letting me watch, and answered every question I asked about the process happily and with great information. I highly recommend his services to anyone looking to get their piano tuned up!"
Kristen L.
September 16, 2015
Via Thumbtack


"Piano tuning
Arrived in time.
Did a great job."

Eliza D.
September 12, 2015
Via Thumbtack


"We have been using Rich for over 10 years and you could have not asked for a better person to care for your instrument. He's reliable, professional and very pleasant. We are very happy with his services and would highly recommend him to other friends and relatives. A +++++"
Barbara D.
September 10, 2015
Via Thumbtack


"This was a free tuning for us and came as part of the piano purchase through one of the NYC-based piano stores. Rich Goldberg did the tuning in a most courteous and skilled manner, and we recommend him highly."
peter b.
September 4, 2015
Via Thumbtack


"Rich Goldberg did a wonderful and thorough job both tuning our piano and fixing its squeaky pedal. He was efficient, communicative, effective, and friendly, and we can't recommend him highly enough!"
Sally M.
September 2, 2015
Via Thumbtack


"have been using Rich for around 10 years...tuned two pianos, both sound great, made several much appreciated action adjustments,reasonably priced...would recommend him without any reservation"
DON G.
August 20, 2015
Via Thumbtack


"Mr. Goldberg was extremely helpful when he came to my house to tune my daughter's piano. Not only did he take the time to explain several things about what he would be doing (as my knowledge is limited), he explained what we could expect. He was extremely knowledgeable and very friendly. I will be definitely be calling Mr. Goldberg again for his friendly and honest service! Thank you!"
Stacey B.
August 20, 2015
Via Thumbtack


"Always reliable with a job well done."
Diane M.
August 19, 2015
Via Thumbtack


"Piano was tuned to my satisfaction and he was courteous and efficient and pleasant as well."
Rosalind O.
August 18, 2015
Via Thumbtack


"Rich Goldberg is an outstanding piano technician. He is punctual and very pleasant. My Yamaha Disklavier sounds beautiful when his service is completed."
Thomas L.
August 17, 2015
Via Thumbtack


"Rich has been tuning and repairing my grand piano for about 5 years. He was a recommendation and I could not be more pleased with his outstanding work. He is always prompt, courteous and follows thru with phone calls. I would say he is a "find" I highly recommend him."
Vivien S.
August 10, 2015
Via Thumbtack


"I had simply began a Google search of piano tuners nearby...Rich Goldberg was an option. I can now say I am more than happy that I was lucky enough he was in my area. Honest, knowledgeable, authentic, life long music loving player and a master at his craft are just a few descriptions of Rich. Thanks again and again."
Joey T.
August 5, 2015
Via Thumbtack


"Rich Goldberg is an incredible piano tuner. He is prompt, friendly and extremely talented."
Elise M.
July 14, 2015
Via Thumbtack


"Mr. Goldberg did a great job tuning our piano. My daughter felt the difference right away when she played after it was tuned. I will be using his services in the future."
Diane C.
July 12, 2015
Via Thumbtack


"A job well done. Great piano player as well."
Mendy G.
July 9, 2015
Via Thumbtack


"Mr. Rich Goldberg is an true expert piano tuner, an accomplished pianist and a true gentleman. You will not go wrong with Rich. I totally recommend him."
Frank R.
July 4, 2015
Via Thumbtack


"Rich Goldberg was recommended by a friend who once serviced my home piano.He arrived on time, checked the piano, then explained to me in detail some of the problems which needed to be corrected. Rich did an excellent job in fixing all the problems then he tuned my piano to perfection. He is a very talented musician!!
Excellent job and great service!! I will continue to use Rich Goldberg's services for maintaining and tuning my home piano in the future. Thank you Rich!"

Connie G.
June 24, 2015
Via Thumbtack


"Not only is Rich a top notch piano tuner and technician, he is an overall great caring person. I am the music director of a church and Eich is always helping us find ways to save a little here and there. When I was trying to purchase a piano for the church, Rich came with me a checked out the piano at no charge and advised me on the condition of the piano and what would need to be repaired fixed etc. it was like having an expert car mechanic look at used cars with you and give you the inside scoop. I highly recommend this wonderful piano tuner/technician to any individual or institution."
JC L.
June 24, 2015
Via Thumbtack


"it is an absolute pleasure to have Rich service my beautiful Yamaha Baby Grand. He takes the time to explain exactly what he is doing and I totally rely on him to keep my piano in excellent condition. Thank you, Rich!"
Carol S.
June 20, 2015
Via Thumbtack


"Rich Goldberg is a fantastic piano tuner and a talented musician and has been tuning my piano for 5 yrs. Rich makes my piano sound beautiful-its obvious he loves his work. I would recommend Rich to anyone interested in having their piano sound its absolute best."
Roseanne P.
June 11, 2015
Via Thumbtack


"Rich did a superlative job on tuning my piano. He is also going to do some maintenance. I am very confident in his abilities."
Howard J.
June 4, 2015
Via Thumbtack


"They don't make them like Mr. Goldberg anymore. Rich Goldberg is a true professional who takes his job VERY seriously. He comes prepared with every possible tool, lubricant, or part you could possibly think of, and knows exactly what to do to fix any problem. Without knowing too much about the inner workings of a piano, I would always feel a bit vulnerable about placing a call in to a piano tuner, but after finding him, I no longer worry. He's an honest man with the moral fiber that is so hard to find in this day and age. I would strongly recommend him to anyone needing piano service, and I HAVE!"
Robert K.
June 2, 2015
Via Thumbtack


"Rich, Wanted to thank you for the marvelous job you did tuning my Yamaha concert grand piano. It has NEVER sounded better. Over the last twenty years many have tuned this piano but none can compare. The Disklavier seems to be working fine except that D note is sticking again. guess we will have to fix that. Thanks again."
Bruce Wilcox
November 9, 2014


"Rich has been tuning and taking care of my piano out in East Hampton, NY for over five years now. The weather and humidity near the beach can play havoc with a piano, and Rich manages to keep it in beautiful condition. He is a pleasure to work with, always professional, personable, honest and skilled."
Ron Meador
October 18, 2014


"Met Rich for the first time last week. We had never had our piano tuned since we'd inherited it from my parents. He took his time to explain everything to us. He allowed my children and their friends to watch as he patiently answered all their questions. Seeing 4 kids aged 8-12 glued to their seats while he played some beautiful pieces for them was a great experience. We will certainly continue to work with Mr. Goldberg in the future."
Suzanne Sloane
October 17, 2014


"Rich has always done a great job tuning my piano. Friendly service, he shows up on time and is even good with our pets."
Dave Fecak
September 11, 2014


"I contacted Rich regarding my piano which had not been tuned or serviced for a number of years. His response was prompt and professional. He took the time to thoroughly inspect the piano and explained exactly what what needed to be done to restore and maintain it. His work was meticulously performed and his prices are very reasonable. He will be tuning my piano for many years to come."
Ben Merendino
January 26, 2014


"I’m pleased to have found Rich to tune my piano. He is friendly, timely, and meticulous. The only downside is that I now can’t blame the piano for the sound of my music! Nonetheless, I’ll be calling on him again in the future. "
Dennis D.
January 8, 2014


"Hi Rich~
Wanted to share these pictures of my family enjoying your handiwork ~ my piano sounds beautiful!!!
Thank you, again.
Wishing you and your family health & happiness in 2014, looking forward to seeing you in March.
Best regards,"

Dale
December 26, 2013

Dale and family Dale and family

"Rich has been our piano tuner for the past two years. He is always on time and his service is impeccable. I especially enjoy the little concert he plays after the piano is tuned. I appreciate his professionalism and kindness. We plan to always let him to take care of our piano. Thank you, Rich!"
Jie
August 14, 2013


"I ordered a set of clear lucite caster cups for a grand piano on display in our living room. RGPT was very cooperative and courteous, quick shipping – product was exactly as expected. Although I’m not local and won’t be able to benefit from services, I will certainly bookmark this site in case I need products in the future. Thank you!"
Steve
July 29, 2013


"The services provide by Rich are great. He’s courteous, takes his time, reminds you when service is due, and is quite punctual. Thank you."
Joel C.
July 19, 2013


"It was good luck for me when I found Rich. I had just had my baby grand piano moved and it arrived in an unplayable condition. Rich had to do some major repairs on it to restore it, installed the automatic humidity control, and is now keeping it in tune for me. I appreciate his professionalism, his knowledge about every part of the piano, and his reasonable rates. It has been a pleasure dealing with him."
Peggy N.
June 27, 2013


"We have been blessed with 3 children with outstanding musical talents…2 of them playing the piano, one of those two attending college to be a music teacher. They always appreciate the difference in the sound of our old piano when it has been tuned by Rich.
This is our second piano, joining our family from a relative that moved to Florida. Rich took the time to make it the best it can be, and we are very happy with the results thus far!"

Linda
June 18, 2013


"I would recommend Rich Goldberg Piano Tuning to anyone in need of piano services. He was professional and trustworthy. I immediately felt comfortable and at ease with him. Our piano was repaired and tuned in a very timely fashion. We are enjoying the sound of the piano once again!"
Stacey
June 11, 2013


"On Long Island there are several piano tuners and service repairmen; so how will you find the right person to make your piano sound its best? Lucky for me I called Rich Goldberg. His professionalism, courtesy and repair/tuning skills are superior. My piano sounds the best it ever did and the action works like new. If you want the finest care for your piano do not call anybody else, just call Rich! And your repair/tuning will be complimented by some of the finest piano music you have ever listened to."
Philip Winterfield
April 11, 2013


"What a wonderful person and talented musician! It was a pleasure to have you tune our piano and prepare it for our future use. Very kind and explained everything our piano needed in understandable terms and with great patience. It was also nice to have an immediate response and an appointment the very next day. Thanks to Rich, I can now start learning how to play on a piano that sounds as it should!"
Lauren E.
March 22, 2013


"Rich does great work and is always prompt and on time!"
Steve Weldon
February 23, 2013


"Our old piano was sounding horrible. I used the web site to request an appointment – very convenient. I received an immediate response and scheduled a time that was perfect for my schedule. Rich was punctual, professional, friendly and most importantly of all, talented. Our piano has not sounded as good in years. I also felt his prices were fair and he explained everything before doing any work. We highly recommend Rich and will definitely use him again."
Mike
February 21, 2013


"Richard is a skilled technician that cares about his craft, and it shows in the terrific service he did on our piano. Thanks again!"
Daniel Kennedy
January 30, 2013


"I recently recovered the piano I played as a kid from my parents' house in Massachusetts. Its value is mostly sentimental, but I'd like to see it playable for my three kids for the years to come. Rich has been as thorough in describing the condition of the piano and of the work he's doing to get it playable (and likely even better than that) as he was professional in setting up the appointment. I'm really happy my wife contacted Rich."
Matt Orr
Mattituck, NY
December 18, 2012


"Rich is a terrific piano technician who always arrives early to our concert events, tunes our concert instruments with impeccable care and efficiency, and on top of it all, charges a very fair and competitive rate. We will continue to retain him and we urge others to do likewise."
David Winkler
Executive Director
Chamber Players International
June 11, 2012


"Hi Rich,
My name is Jerry Gadwa. I am a piano tuner technician with a shop about 50 miles west of Albany. Just wanted to say that I found your site online.
I thought it is very well put together. But over and above all that I am a musician and just want to let you know that I very much appreciate your music.
Hope to purchase some of your music in the future.
God bless you. Jerry"

Jerry Gadwa
February 11, 2012


"I met Rich this past summer after my husband and I were relocated back to the east coast. There had been some damage done to my piano and Rich was recommended to us. Not knowing anything about him, I must admit that I was a little nervous. Upon his arrival to our home, he explained everything he needed to do. I must say, I was relieved. Because of his kindness, I found it easy to trust and like him. After the repairs and tuning were done, I found out how beautifully he plays and how he makes the piano sound the way it should. I bought a 2 tuning contract from him and yesterday he returned to do the 2nd tuning. Once again the piano was singing. I will continue to have him tune and do any repairs that may pop up. I highly recommend Rich to anyone. Oh and by the way, if you haven't had a chance to listen to his CD Eclecticity, do so. I have and it is really great. You will hear just how talented he is."
Claire L.
December 14, 2011


"Rich Goldberg has been a trusted source for the professional care of my piano for many years. Rich possesses a combination of technical expertise and friendly demeanor that makes him a pleasure to work with. In addition, he has a passion for his craft and a desire for complete client satisfaction that shines through in everything he does. I would not hesitate to recommend Rich Goldberg to anyone in need of complete piano care and related services. He is quite simply the best."
Neil Napolitano
A+E Networks
November 13, 2011


"Rich is someone you can completely trust to get the job done 100%. In addition he's personable and thorough."
Joe Vulpis
AP Music Studio
November 8, 2011


"Rich tuned the piano at my son Jeff's house. Jeff was very happy with the quality of service and manner in which things were done. Jeff has a great piano and will only use Rich for the servicing of his piano."
Dave Tabachnick
November 8, 2011


"I have worked with Rich for several years. Rich is a very detailed oriented person who pursues to continually increase his knowledge, so that he's able to provide the best possible quality service to his customers. I have recommended Rich to our customers in his area, because I feel that he is honest and is able to represent our company with successful results."
Michael Zarate
PianoDisc / Mason & Hamlin / Wessell, Nickel & Gross
November 9, 2011


"Rich has been keeping my antique upright in tune for years. He is a conscientious gentleman, and his love of music fills our home each time he comes. Our Siamese cat, Augustus, is enthralled by his playing, and looks forward to sharing the piano bench with him at each visit."
Stephanie
October 28, 2011


"Rich has been a dedicated advocate of piano humidity control for many years, protecting pianos from the adverse climate of New York. Rich has accomplished the Field Expert designation as a Piano Life Saver System installer and we are happy to recommend him to piano owners who wish to purchase the System."
Teresa Severin, VP Marketing
Dampp-Chaser Corporation

Steinway grand piano pedals courtesy of Steinway & Sons

Steinway grand piano pedals courtesy of Steinway & Sons